Customer Quotes


Wow. I feel like Norm from New Yankee Workshop. We got some awesome tools!


Hi Doug,Just wanted to give you an update on our first kaizen event. We chose to focus on our internal investigations process. The current state at the time of the event was 51 days from the beginning of the investigation through the review and conclusion of the investigation. This was our average over the last three or four years. Our goal was to get the average down to under 30 days. To date we have completed four investigations in our streamlined (waste reduced) process and the average has been 31 days, a 40% improvement! As we continue to work the small bugs out of our process in the next few investigations I am sure we will get well below our 30 day goal. The event pluses were amazing and our very diverse team was really impressed with the whole process. It was exciting to see how energized this group was during our 3 day event. Thanks to you and Finney for your great instruction and guidance!

Mike Lepper, Lieutenant, Indiana State Police, Continuous Improvement Unit


Meet The Team


Darrell Finney is a licensed minister, former stand up comedian, electrical engineer, and Finance MBA. He was trained as a Six Sigma Master Black Belt by George Eckes, founder and President of Eckes & Associates, a leader in Six Sigma training. Darrell’s unique training style is unlike any you have seen. He has a way […]

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Doug Lowery is a former executive with several multinational corporations.  He has held various roles from engineering and front line supervisory jobs, to operations/project management, to General Management in manufacturing and distribution operations.  He has worked closely with customer facing functions of customer service, sales, marketing, and quality, in process improvement, optimization and re-engineering.


Karen is an adjunct professor for Villanova University Six Sigma Masters Certificate Program.  She has trained over 5000 adult learners across multiple industries including military, information technology, manufacturing, financial services, education and healthcare in Lean and Six Sigma methodologies. Karen is an ASQ certified Six Sigma Black Belt, holds a master’s degree in project management, […]

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Fintek utilizes a team of Lean experts and Six Sigma Black Belts with experience in industries ranging from manufacturing and information technology to financial services and healthcare.